For all claims the original sales receipt, which demonstrates proof of purchase, must be supplied.
Returns: Unused, undamaged merchandise in unopened boxes, purchased from store stock and returned within 48 hours of purchase will receive a full refund.
Unused and undamaged merchandise, returned after 48 hours but within 30 days of purchase, will qualify for an in-store credit or exchange and will be subject to a 30% restocking fee.
All clearance merchandise, remnants, and merchandise marked "as is" or "Final Sale" is sold without warranty and may not be returned for any reason.
The customer must present the original receipt to receive a refund.
Credit card transaction refunds will be issued to the original credit card used from the purchase. Cash or cheque transactions, will be refunded via a corporate cheque. Please allow 14 business days for processing.
If the merchandise listed is a special ordered or cut from store stock roll, returns and cancellations will not be accepted and no deposits refunded. All special orders must be paid in full, at the time of purchase.